Privacy Policy

01 Scope of This Policy

This Privacy Policy applies to all personal information collected through our website at fibrefab.lol, any associated subdomains, and any services, consultations, or communications originating from or related to Fibrefab, Inc. It does not extend to third-party websites or services that may be linked from our platform. We recommend reviewing the privacy policies of any external sites you visit.

This policy is governed by applicable United States federal and state privacy laws, including the laws of the State of South Carolina where we are headquartered. Where relevant international privacy regulations apply to our visitors, we endeavor to meet those standards as well.

02 Information We Collect

We collect information to provide, improve, and secure our services. The categories of data we may collect include:

• Contact information such as your full name, email address, phone number, and company affiliation when you submit a contact form or request a consultation.
• Professional details including job title, industry sector, and project requirements that you voluntarily share during service inquiries.
• Communication records including email correspondence, form submissions, and any feedback or comments you choose to provide.
• Technical data including IP address, browser type and version, operating system, device information, referring URLs, and time zone settings.
• Usage data including pages visited, time spent on pages, click patterns, scroll depth, and navigation paths through our website.

03 How We Collect Information

We obtain information through two primary channels: direct collection and automated collection.

Direct collection occurs when you actively provide data to us — for example, when you complete our contact form, send us an email, request a service consultation, or communicate with our team by phone. In each case, you control what information you share.

Automated collection happens through standard web technologies as you browse our site. This includes server logs, analytics scripts, and security monitoring tools that record technical and usage data. This information helps us understand how visitors interact with our platform, identify technical issues, and protect against malicious activity.

04 Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device by your web browser at the direction of the websites you visit.

We use the following categories of cookies:

• Essential cookies required for the website to function properly, including session management and security features. These cannot be disabled.
• Analytics cookies that help us understand visitor behavior, measure site performance, and identify areas for improvement. These collect anonymized data and do not identify you personally.
• Preference cookies that remember your choices — such as language or region — to provide a more personalized experience.

You can control cookie settings through your browser preferences. Most browsers allow you to block or delete cookies. Please note that disabling certain cookies may affect the functionality of our website.

05 How We Use Your Information

Fibrefab, Inc. uses the information we collect for the following purposes:

• To respond to your inquiries and provide the services you have requested, including systems architecture consultations and integration assessments.
• To communicate with you about your projects, service updates, and relevant developments in computer systems design that may benefit your organization.
• To improve our website, services, and customer experience based on usage patterns and feedback.
• To maintain the security and integrity of our systems, detect and prevent fraud, and comply with legal obligations.
• To send administrative information such as confirmations, invoices, technical notices, and policy updates.
• To comply with applicable laws, regulations, and legal processes, including responding to lawful requests from public authorities.

06 Legal Basis for Processing

For visitors and clients located in jurisdictions that require a legal basis for data processing — including the European Economic Area and the United Kingdom — we rely on the following grounds:

• Contractual necessity when processing is required to provide services you have requested or to take steps at your request before entering into a contract.
• Legitimate interests in operating, improving, and securing our business, provided these interests are not overridden by your data protection rights.
• Consent where you have explicitly agreed to specific processing activities. You may withdraw consent at any time.
• Legal obligation when processing is necessary to comply with applicable laws and regulatory requirements.

For all other jurisdictions including the United States, we process information in accordance with applicable federal and state privacy statutes.

07 Data Sharing and Disclosure

Fibrefab, Inc. does not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information only in the following circumstances:

• With trusted service providers and subcontractors who assist us in operating our website, conducting our business, or providing services to you — provided they agree to keep your information confidential and use it solely for the purposes we specify.
• When required by law, such as to comply with a subpoena, court order, or similar legal process.
• To protect the rights, property, or safety of Fibrefab, Inc., our clients, or the public, including in connection with investigating fraud or security incidents.
• In connection with a business transaction such as a merger, acquisition, or sale of assets, where your information may be transferred as a business asset.

08 Third-Party Services

Our website may integrate with or link to third-party services, platforms, and tools that operate independently from Fibrefab, Inc. These may include web hosting providers, analytics platforms, email delivery services, and cloud infrastructure partners. Each third-party service has its own privacy practices and policies, which we encourage you to review.

We carefully select our service partners and, where feasible, enter into data processing agreements that require them to implement appropriate technical and organizational measures to protect your information. However, we are not responsible for the privacy practices of third-party websites or services not operated by us.

09 Data Retention

We retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law. The specific retention period depends on the nature of the information and the context in which it was collected.

Contact form submissions and correspondence are typically retained for the duration of our business relationship plus a reasonable period thereafter for record-keeping and legal compliance. Technical and usage data collected through automated means is retained for a shorter period, generally not exceeding twenty-four months, unless needed for security investigations or legal proceedings.

When information is no longer required, we securely delete or anonymize it using industry-standard data destruction methods.

10 Data Security

Fibrefab, Inc. implements appropriate technical and organizational security measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using Transport Layer Security (TLS) protocols.
• Secure server infrastructure with access controls, firewalls, and intrusion detection systems.
• Regular security assessments and vulnerability scanning of our systems and applications.
• Employee training on data protection practices and confidentiality obligations.
• Access restrictions that limit data access to authorized personnel with a legitimate business need.

While we strive to protect your information, no method of electronic storage or transmission over the Internet is completely secure. We cannot guarantee absolute security, and we encourage you to take precautions to protect your personal data when online.

11 Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• The right to access the personal data we hold about you and receive a copy of that information.
• The right to request correction of inaccurate or incomplete personal data.
• The right to request deletion of your personal data, subject to certain legal exceptions.
• The right to restrict or object to certain types of data processing.
• The right to data portability, allowing you to receive your data in a structured, commonly used format.
• The right to withdraw consent at any time, where processing is based on your consent.
• The right to lodge a complaint with a relevant data protection supervisory authority.

To exercise any of these rights, please contact us using the information provided in the Contact Information section below. We will respond to your request within the timeframe required by applicable law.

12 Children's Privacy

Our website and services are not directed toward individuals under the age of eighteen. Fibrefab, Inc. does not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal data from a child without verified parental consent, we will take prompt steps to delete that information from our systems.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately so that we may take appropriate action.

13 International Data Transfers

Fibrefab, Inc. is headquartered in the United States, and your information will be processed and stored on servers located within the United States. If you are accessing our website or services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers and central database are operated.

By using our website or providing us with your information, you consent to the transfer of your data to the United States. We take reasonable steps to ensure that your information receives an adequate level of protection in the jurisdictions where it is processed.

14 Do Not Track Signals

Some web browsers include a Do Not Track (DNT) feature that signals to websites that a user does not wish to have their online activity tracked. At present, there is no universally accepted standard for how organizations should respond to DNT signals. Our website does not currently respond to browser-based DNT signals. However, you can manage your tracking preferences through your browser settings and by adjusting cookie preferences as described in our Cookies section.

15 California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). These rights may include the right to know what personal information we collect, the right to request deletion of your personal information, and the right to opt out of the sale or sharing of your personal information.

Fibrefab, Inc. does not sell personal information as defined under California law. To exercise any rights you may have under California privacy law, please contact us using the details provided in the Contact Information section below. We will not discriminate against you for exercising your privacy rights.

16 Changes to This Privacy Policy

Fibrefab, Inc. reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or operational needs. When we make material changes, we will update the Effective Date at the top of this page and, where appropriate, provide notice through our website or via email to individuals who have provided their contact information.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website and services after any changes to this Privacy Policy constitutes your acknowledgment and acceptance of the updated terms.